Frequently asked questions
Find answers to common questions about our funeral quote comparison service
Is this service free?
Yes, our comparison service is completely free. We're paid by funeral providers when we successfully connect them with families, so there's no cost to you.
How are providers matched?
We match you with licensed funeral providers in your area based on your location, service type preferences, budget range, and specific needs. All providers are vetted and verified.
What happens after I submit my details?
Within 24 hours, qualified funeral providers will review your requirements and send you personalized quotes. You can then compare options and choose what's best for your situation.
Are the funeral providers licensed?
Yes, all funeral providers in our network are fully licensed and registered in New Zealand. We verify their credentials and only work with reputable providers.
Can I get quotes for pre-planning?
Absolutely. Whether you're pre-planning for yourself or a loved one, our service works for immediate needs, pre-planning, and terminal illness situations.
How many quotes will I receive?
Typically, you'll receive 2-4 quotes from providers in your area who can meet your specific requirements. This gives you a good range to compare without being overwhelmed.
Is my information kept confidential?
Yes, your information is kept strictly confidential and only shared with funeral providers who can assist you. We comply with all privacy laws and don't sell your data to third parties.
What if I'm not happy with the quotes?
You're under no obligation to proceed with any of the quotes. If you need different options, contact us and we can connect you with additional providers.